Effective Date: 2 April 2025

1. Introduction

The Creator’s Edge (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you:

• visit our website(s),

• sign up to our email lists,

• join our free or paid communities,

• submit forms (including Meta/Facebook lead forms),

• purchase products or services,

• or otherwise interact with The Creator’s Edge.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

The Creator’s Edge
An online education and community platform providing creator education, digital products, training, and community access.

If you have questions about this policy, you can contact us at:
Email: theteam@thecreatorsedge.com

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide Directly

• Name

• Email address

• Social media usernames

• Payment information (processed securely by third-party payment providers)

• Any information you submit via forms, surveys, or community posts

• Communications you send to us (emails, messages, support requests)

3.2 Information Collected Automatically

When you use our websites or platforms, we may automatically collect:

• IP address

• Device type, browser type, and operating system

• Pages visited and time spent on pages

• Referral sources and campaign data

• Cookies and similar tracking technologies

3.3 Information from Third Parties

We may receive information about you from:

• Advertising platforms (e.g. Meta/Facebook, Google)

• Payment processors

• Analytics providers

• Community platforms (e.g. Skool or similar tools)

4. How We Use Your Information

We use your personal data to:

• Provide and operate our services

• Grant access to free and paid content

• Deliver email communications and training materials

• Manage community access and participation

• Process payments and subscriptions

• Improve our products, services, and marketing

• Run advertising and retargeting campaigns

• Comply with legal and regulatory obligations

• Prevent fraud, abuse, or misuse of our platforms

5. Legal Basis for Processing (GDPR)

Where applicable under the UK GDPR and EU GDPR, we process personal data under the following lawful bases:

• Consent – where you have explicitly opted in

• Contractual necessity – to deliver products or services you’ve requested

• Legitimate interests – to operate, improve, and market our business

• Legal obligation – where required by law

6. Email Marketing & Communications

By submitting your email address, you consent to receiving communications from The Creator’s Edge, including:

• educational content,

• updates,

• promotional offers,

• community announcements.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• analyse website traffic,

• improve user experience,

• track conversions,

• support advertising and retargeting.

You may disable cookies via your browser settings; however, some features of our services may not function correctly.

8. Advertising & Analytics

We use third-party tools such as:

• Meta (Facebook & Instagram Ads)

• Google Analytics

• Email marketing platforms

• Conversion tracking pixels and APIs (including server-side tracking)

These platforms may collect data in accordance with their own privacy policies.

9. Data Sharing & Disclosure

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

• payment processors,

• email service providers,

• analytics platforms,

• community hosting platforms,

• legal or regulatory authorities if required.

All third parties are required to process your data securely and in compliance with applicable laws.

10. Data Retention

We retain your personal data only for as long as necessary to:

• fulfil the purposes outlined in this policy,

• comply with legal, accounting, or regulatory requirements.

You may request deletion of your data at any time, subject to legal obligations.

11. Your Data Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent

• Request data portability

To exercise these rights, contact us at:

theteam@thecreatorsedge.com

12. Data Security

We take reasonable technical and organisational measures to protect your personal data against:

• unauthorised access,

• loss,

• misuse,

• alteration or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

13. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where this occurs, we take appropriate safeguards to ensure your data remains protected.

14. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Creator’s Edge
📧 theteam@thecreatorsedge.com